PGL Trans LLC dba Wake Tech
WakeDrive is the driver app for carriers running on the Wake Tech / FreightWake platform. It gives drivers their dispatched loads, turn-by-turn truck navigation, real-time tracking, document and receipt capture, pay visibility, and direct messaging with dispatch.
For help with the app, your account, or a load, contact us:
If your question is about a specific load or your pay, message your dispatcher directly from the Messages tab in the app for the fastest response.
WakeDrive accounts are set up by your carrier. Sign in with your mobile phone number; we text you a 6-digit code to verify it. If your number isn't recognized, contact your carrier or the support address above to confirm your driver profile is set up.
Voice navigation isn't talking. WakeDrive speaks turn directions even with the silent switch on. If you hear nothing, check the volume during an active route and that the app has finished loading the route.
Tracking shows inactive. Tracking runs only while you have an accepted, active load and have granted location permission. Make sure location is set to "Always" in iOS Settings > Privacy & Security > Location Services > WakeDrive.
A document upload failed. Re-take the photo with a steady, well-lit shot and try again. If it keeps failing, email support with your load number.
Open the Profile tab and tap Delete Account. This removes your WakeDrive access and personal app data. Employment and compliance records held by your carrier are retained as required by law — contact your carrier about those.
See the WakeDrive Privacy Policy for how the app collects and uses information, including location and camera data.